Q & A

THE BASICS

Q. I How do I start my rental? 

A. Lets get you a quote. Give us a shout.

Q. Rental Terms / Agreement?

A. Yes. This needs to be completed anytime before your scheduled pickup or delivery.  

Q. Do I need Insurance?

A. Yes. Customer must provide liability and property insurance, listing 4Energy Services Inc on the policy.

Q. I need to pick up and return on the weekend?

A. Call and we will make it happen.

Q. Do you have a delivery charge?

A. Yes. We charge $30.00 per hour for delivery and pickup. Additional per km travel charges may be applied outside the Calgary or Edmonton studio zone.

Q. I have damaged your equipment or its missing. What happens?

A. You break it or lose it, you buy it. Items will be charged at replacement cost plus any shipping costs involved.

Q. Do you have a cleaning fee?

A. If something comes back so dirty that we need to send it out for cleaning (ie mats), there will be a $50.00 cleaning charge (per item) added to the invoice.